Wavymy Body Wave Drawstring Ponytail Wrap Around Ponytail Long Human Hair

We are happy to announce we officially ship internationally! All orders are dispatched from our US warehouse within 3 - 5 business days.

Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.

Not obssesed with your hair? No problem. Wavymy hair has a 30 day try on window.New or gently used products free of any chemical or heat manipulation can be returned within 30 days of receipt of shipment for a full refund. Once a return is processed it may take 5-7 business days to reflect on your original form of payment.

If you have any questions about your order, please contact us. Our customer service is available Monday through Saturday from 9am until 6pm est.

1. When you wash the hair, better to brush it first. Use warm water and hair shampoo to wash for twice. Then put hair conditioner equally on the hair for 5 minutes. Then wash it with cleaning water. Hair conditioner is very necessary every time when you wash your hair! We suggest you to use high quality hair conditioner.
2. If you want to blow your hair dry, please blow to 80% dry, then keep the rest 20% to naturally dry, by this way, it will keep your hair away from drying and frizzy!
3. When you feel the hair is very dry, you can spray some hair oil. Meanwhile, when you wash the hair, you can pour little hair care oil into warm water ,and put the hair inside that warm water for 10 minutes around. The hair will be more silk and soft comparing before. But we don’t suggest you to use hair oil everyday. Because hair oil may make your hair strands dry and hard!
4. If you want to get your hair curls back, better to use crimping iron to curl the hair according to its original curl shape again!

1. If you want your wig/hair looks natural/amazing as our post on FB/IG, you have better to book a professional hairstylist to install it.
2. If the hair is wavy or curly style, we don't suggest to comb it. If you have to, please comb it with hands or wide-teeth brush gently. Tight teeth brush will ruin the hair original shape and make it fizzy and feels like tangle! Please always comb the hair from the ends and work your way up.
3. When you dye the hair with bleach powder, please control the time within 5 minutes. If you dye it with dye cream, you need to control the time within 20 minutes. Otherwise, the hair will be damaged by cream if you leave it too long there.
4. When sleeping,please bond the hair with elastic band or wear a cap. It will avoid tangling or shapes-changing. After waking up, please remove the band and comb through beginning at the ends and working your way up to the roots.
5. When swimming, we suggest to wear a swimming cap. Because the sea water or pool water is not good for hair, it will make the hair tangle and rough. It’s better to wash it with warm water, with hair shampoo and hair conditioner after swimming.

Static, wearing wig in a wrong method, store wig in a wrong place. It’s not strange that wigs will get tangled.
To keep tangles from being a huge problem:
1.Try doing a deep conditioning treatment on your wig before and after wearing it. You can do so by using products like coconut oil or olive oil and conditioner.
2.Don't put too much product(hair spray)in your hair because that can lead to more tangling than usual.
3.At least once per week, soak your wig in warm water. Take it out and apply conditioner product liberally through all of your hair, starting at your ends and
working up toward roots.
4.Sit back and let your wig absorb the nutritionfor about 20 minutes.
5.After the time is up, rinse with warm water and follow up with a cool water rinse to close cuticles.
6.Use a soft towel to gently blot excess water away from the skin, leaving only what washes off naturally during the toweling off process.

1.Dye and Bleach Hair (Tips)
Use appropriate wig products!Regular hair care products mightdamage your wig.
Avoid using harsh chemicals!These can weaken and damage.

2.Curl and Straighten Hair
When using hot tools, we suggesttemperatures under 350F degreesforcolored hair,and under 400F degrees for natural colored hair toavoiddryness. Do not leave any hottools on the hair for no more than 30 seconds.

3.Daily Maintenance Tips
Store it properly! Keep your wig on a stand or in its original packagingwhen not in use.
Protect from direct sunlight! Prolonged exposure can fade the color ofyour wig.
Wear a wig cap! it helps to keep your wig clean and secure.
Handle with care! Be gentle when putting on or taking off your wig toprevent.

1.Wash Hair
wash it gentall using wash.ing mashine or rubbing too much may cause tangles.Appiy tap cold water onto thehair. Do not use any hot/warmwater.

2.Outdoors
Keep away from heat sources!High temperatures can
damage your wig.
When swimming, wear a swimcap to safeguard your wig,

3.Brushing and Combing
Careful of sharp punctures! Avoid applying long nail pull your wig.
Essential TipsUse a wide-tooth comb to brush your hair, starting from the top andworking your way down.

For Curly And Wavy Wigs,The Curls Fold Some Length.That's Why The Same Length Of straight And Wavy Hair The Wavy One ls Usually Shorter.

A1: We have own hair factory that have professional manufacturer with high technology and rich experiences workers. Our products are made from 100% unprocessed pure natural virgin human hair, since doing business,we provide customers with healthy, safe and durable high-quality hair and friendly service.

A2: Our hair are made of 100% unprocessed virgin human hair. We promise we don't use different sources on our weave hair, our hair is 100% human hair, we do not use any animal or synthetic hair in our products and ensure good quality. If you don't believe it, you can do a burn test.

A3: It can last 6 months at least if you take care of it well.
Maintenance Manual:
1. Detangle hair gently before washing. Do not rub or twist hair when you wash the hair.
2. Wash the hair gently in warm water with hair conditioner.
3. Blot out excess water with towel and allow hair to dry naturally.
4. Use wide-tooth comb (Straight/ Body Wave/ Loose Wave) or finger (Deep Wave/ Water Wave/ Kinky Curly) detangle the hair.

A4: While you're sitting at home, take it off and put it on a wig stand. The stand will help keep its shape and taking it off your head takes away from your own tugging and pulling hairs out.

A5: Treat the hair as if it is your own. Use a flat iron/straighter or tongs even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

A6:Step 1. Search or find the product you like according to the category page;

Step 2. Select the product specifications and click on "Buy Now" or "Add To Cart ;

Step 3. Fill in the address information and select the shipping method and payment method, and then click the "Place Order" button.

Step 4. Go to the payment platform to complete the payment.

A7: Please contact customer service to confirm the tracking number & shipping information.  You can contact us through our live chat or message us by Email: service@wavymy.com.

You may also contact the shipping carrier to confirm if the order was shipped.  Sometimes the carrier can take 1-2 days to update shipping information on their website.

A8: Please take it easy that the fund is guaranteed as wavymy knows how important your money is and we make sure that the refund is handled accordingly.

Usually, it takes 1-10 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by wavymy.

When customer service informs you that your refund has been completed, your money will usually be returned to the bank card or account you paid for.

PayPal: usually 1-5 working days

Credit card: usually 1-10 working days

Quad pay: usually 1-10 working days

You may check the order details to confirm whether the refund has been successfully processed, please feel free to contact your bank (please provide the ARN to your bank if there is) to follow up on the Refund status.