Q: How do I make an order?
A: Just follow the steps:
1)Choose the hair type, length and quantity.
2) Click the option “Buy with Paypal” or “More payment options”.
3) Enter check out page, fill in the information as required, input a discount code,
4) Choose payment method, PayPal or credit/debit card.
Q: Why I don't receive the order confirmation?
A: Generally speaking, after placing an order, your mailbox will receive an order notification. If you don't receive it, please check whether your email address is incorrect or check the spam email. If the question remains, please contact us at Email: service@wavymy.com
Q: How Long Does wavymy Hair Last?
A: wavymy Hair can last 12-24 Months if you take care of it well.
Q: How Soon Can I Receive the Express Delivery?
A: wavymy Hair Mall offers fast and free shipping worldwide
To US: 5-7 working days through DHL, Fedex or UPS
To UK: 5-7 working Days through Dpex-Royal Mail.
To Germany: 3-7 Working Days through TNT
To other countries in EUR: 5-7 working days through DHL
To SA: 7-10 working days through Dpex or DHL
Q: Do I have to have a PayPal account to order? Can I use my credit card?
A: No need to have a PayPal account to order, you can pay with Credit Card directly. If you have any payment problems, please contact with us: service@wavymy.com
Q: Is this free shipping?
A: Free shipping to the US, CA, FR and other 20 countries. But for some remote area, the express company may charge Remote Area Fee. If you need to pay for the shipping fees, it will be shown on the payment page or our colleague will contact you.
Q: How do I cancel my order?
A: Before the package is shipped out, we can help you cancel the order. If you want to cancel it, please contact service@wavymy.com ASAP. Please note that we have no way to cancel the order if the package has been shipped out.
Q: How do I modify order information or shipping information?
A: If you place wrong order or need to change the shipping address, please contact our customer service at service@wavymy.com for help! Our colleague will help you.
Q: How to wash my wavymy Hair?
A: Coldwater or lukewarm water clean, use some gentle shampoo. Hydrating shampoo such as Shea Moisture Shampoo or As I am Shampoo will be a great choice for curly hair. But that won't be necessary, it's OK to use deep conditioner directly. According to the wearing frequency, generally in 2-3 weeks or so wash 1 time. Dry naturally after washing.
Q: Can I color my wig?
A: Of course you can, However, if you are not good at on coloring, we highly recommend you take your wig to an experienced hairstylist who will advise you or do this for you.
Q: How to Maintain my wavymy Hair Curls?
A: It's better to take off the wig when you sleep, especially for curly wig.
When the hair gets dry and poofy, you can use mousse or leave-in conditioner.
1. Wet the hair with water first, spraying the hair from the root to the ends. Detangle the hair with your hands first, then the combs. If there are tangled knots, don't worry, be gentle, you can leave it with conditioners, brush it too hard will cause shedding, we don't want that.
2. Smoothing your favorite product throughout the hair and continue to detangle it, you may like the Shea Moisture leave-in conditioner. Spray all over the section, and maybe add more on the ends, because the ends are usually drier quicker.
3. Mousse can help to keep the curls popping and keep it from freezing all day! Use it with a leave-in conditioner will be better! Also if you like wet look, Mousse will be a great choice! It will be sealed in all your pretty little curls and maintain it really well!
