Wavymy Kinky Curly Drawstring Ponytail Wrap Around Ponytail Human Hair

We are happy to announce we officially ship internationally! All orders are dispatched from our US warehouse within 3 - 5 business days.

Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.

Not obssesed with your hair? No problem. Wavymy hair has a 30 day try on window.New or gently used products free of any chemical or heat manipulation can be returned within 30 days of receipt of shipment for a full refund. Once a return is processed it may take 5-7 business days to reflect on your original form of payment.

If you have any questions about your order, please contact us. Our customer service is available Monday through Saturday from 9am until 6pm est.

lf Your Card ls Turn Down Or You Can Not Get Through YourOrder,Please Contact Our Customer Service To Help:Email: service@wavymy.com

For Curly And Wavy Wigs,The Curls Fold Some Length.That's Why The Same Length Of straight And Wavy Hair The Wavy One ls Usually Shorter.

Washing your curly wig regularly helps keep it looking as fresh and natural as possible.
To achieve this:
•Fill a sink with water( warm water would be better).
•Add a small amount of shampoo with hair care ingredients, and submerge your wig.
•Squeeze out any excess water, being careful not to wring it out.
•Rinse thoroughly in water, then gently squeeze out any excess liquid again and dry with a towel.
Alternatively when you don’t have time for a full wash, spray your human hair wig with water mixed with conditioner. Just like in real hair, a little bit
of moisture will help curls bounce back and appear fresh. This will make your curls mimic what naturally healthy curls look like after they’ve been
dampened with some water.

Static, wearing wig in a wrong method, store wig in a wrong place. It’s not strange that wigs will get tangled.
To keep tangles from being a huge problem:
•Try doing a deep conditioning treatment on your wig before and after wearing it. You can do so by using products like coconut oil or olive oil and conditioner.
•Don't put too much product(hair spray)in your hair because that can lead to more tangling than usual.
•At least once per week, soak your wig in warm water. Take it out and apply conditioner product liberally through all of your hair, starting at your ends and
working up toward roots.
•Sit back and let your wig absorb the nutritionfor about 20 minutes.
•After the time is up, rinse with warm water and follow up with a cool water rinse to close cuticles.
•Use a soft towel to gently blot excess water away from the skin, leaving only what washes off naturally during the toweling off process.

A1: We have own hair factory that have professional manufacturer with high technology and rich experiences workers. Our products are made from 100% unprocessed pure natural virgin human hair, since doing business,we provide customers with healthy, safe and durable high-quality hair and friendly service.

A2: Our hair are made of 100% unprocessed virgin human hair. We promise we don't use different sources on our weave hair, our hair is 100% human hair, we do not use any animal or synthetic hair in our products and ensure good quality. If you don't believe it, you can do a burn test.

A3: It can last 6 months at least if you take care of it well.
Maintenance Manual:
1. Detangle hair gently before washing. Do not rub or twist hair when you wash the hair.
2. Wash the hair gently in warm water with hair conditioner.
3. Blot out excess water with towel and allow hair to dry naturally.
4. Use wide-tooth comb (Straight/ Body Wave/ Loose Wave) or finger (Deep Wave/ Water Wave/ Kinky Curly) detangle the hair.

A4: While you're sitting at home, take it off and put it on a wig stand. The stand will help keep its shape and taking it off your head takes away from your own tugging and pulling hairs out.

A5: Treat the hair as if it is your own. Use a flat iron/straighter or tongs even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

A6:Step 1. Search or find the product you like according to the category page;

Step 2. Select the product specifications and click on "Buy Now" or "Add To Cart ;

Step 3. Fill in the address information and select the shipping method and payment method, and then click the "Place Order" button.

Step 4. Go to the payment platform to complete the payment.

A7: Please contact customer service to confirm the tracking number & shipping information.  You can contact us through our live chat or message us by Email: service@wavymy.com.

You may also contact the shipping carrier to confirm if the order was shipped.  Sometimes the carrier can take 1-2 days to update shipping information on their website.

A8: Please take it easy that the fund is guaranteed as wavymy knows how important your money is and we make sure that the refund is handled accordingly.

Usually, it takes 1-10 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by wavymy.

When customer service informs you that your refund has been completed, your money will usually be returned to the bank card or account you paid for.

PayPal: usually 1-5 working days

Credit card: usually 1-10 working days

Quad pay: usually 1-10 working days

You may check the order details to confirm whether the refund has been successfully processed, please feel free to contact your bank (please provide the ARN to your bank if there is) to follow up on the Refund status.